The old way to record customer interactions involved lots of devices and applications that don't talk to each other. Which ended up scattering your data across a bunch of unconnected media, like legal pads, videotape, spreadsheets, statistics software. What a waste of time!
Morae ties everything together in one tidy package, eliminating hours of wasted effort. All your data is captured digitally and indexed to one master timeline for instant retrieval and analysis.