Hardware Inspector Service Desk

 
 
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Product description: Hardware Inspector Service Desk

 

Web interface for working with requests submitted to the IT department. It is integrated with either Hardware Inspector or Hardware Inspector Client/Server. It is end-user orientented, but can be used by supporters as well.

Key Features:
  • Single infrastructure with Hardware Inspector and
  • Hardware Inspector Client/Server.
  • Effective request management.
  • User - supporter correspondence within a request.
  • Attaching files to requests.
  • Defining request urgency and deadline.
  • Request rating to evaluate IT department work.
  • Delegating responsiblities for request processing.
  • Several options to register requests.
  • Categorizing requests by types.
  • User self registration.
  • Request progress management.
  • Notifications about changes in requests by e-mail.

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Vendor: Database Harbor Software | products: 3
Categories Projects and collaboration management | Customer relationship management | Production process management
Vendor website: http://www.hwinspector.com/
Product website: http://www.hwinspector.com/en/products/servicedesk...
Views: 1124
Downloads: 167
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Hardware Inspector Service Desk 50

 
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Price
1 and more licenses:   127.00 USD (for 1 item license)

License   View
Product code:   hwisd50
Platforms:   Windows Vista Business/XP/2000/2003/10
Interface languages:   English
Delivery:   Via e-mail
Delivered by:   Vendor
Delivery period (days):   from 1 to 3

Download Hardware Inspector Service Desk 50   
 

Hardware Inspector Service Desk 200

 
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Price
1 and more licenses:   263.00 USD (for 1 item license)

License   View
Product code:   hwisd200
Platforms:   Windows Vista Business/XP/2000/2003/10
Interface languages:   English
Delivery:   Via e-mail
Delivered by:   Vendor
Delivery period (days):   from 1 to 3

Download Hardware Inspector Service Desk 200   
 

Hardware Inspector Service Desk Unlimited

 
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Price
1 and more licenses:   397.00 USD (for 1 item license)

License   View
Product code:   hwisdu
Platforms:   Windows Vista Business/XP/2000/2003/10
Interface languages:   English
Delivery:   Via e-mail
Delivered by:   Vendor
Delivery period (days):   from 1 to 3

Download Hardware Inspector Service Desk Unlimited   
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